What is the outcome expected after a grievance investigation?

The expected outcome after a grievance investigation is a written report. This report serves as a formal documentation of the findings, conclusions, and any recommendations or actions that may be necessary to address the grievance. A written report ensures that there is a clear, detailed, and accessible record of the investigation process and outcomes, which can be referenced later if needed. This is crucial in maintaining transparency and accountability within the organization.

In contrast, an oral report, while it may communicate some immediate findings, does not provide the same level of formality or detail as a written report. Informal discussions are useful for quickly exchanging information but lack the structure necessary for official matters. A follow-up call might be a part of the process but does not encapsulate the overall findings or resolutions that a written report provides.